Terms

HOURS OF SERVICE

WEEKDAY HOURS

Monday-Friday: 9:30AM-6PM [STANDARD RATES, $85/man-hour]

WEEKEND HOURS

[AT DISCRETION OF HOUSTON HONEY DO]

Saturday: 10AM-5PM [SATURDAY RATES, $100/man-hour]

Sunday: 1PM-5PM [SUNDAY & HOLIDAY RATES, $115/man-hour]

GENERAL TERMS

Houston Honey Do [HHD], and all affiliates, have general liability insurance. HHD bills by the hour for services rendered; current standard rate is $85/man-hour [rates have remained unchanged since 12/2017] with a two-hour minimum. Saturday rate is $100/man-hour. Sunday & holiday rate is $115/man-hour. All services are handled in this way. Payment is expected immediately upon completion of work or at the end of a specified term, generally at the end of each workweek for longer duration projects. In general, we operate under a “time plus materials” approach. We do not mark-up materials though we do charge for our time to make purchases. A 50% deposit may be required. Rates subject to change.

Houston Hone-Do is a skilled labor service. We do not utilize unskilled labor, helpers, apprentices, or day-laborers. As a rule, we do not “outsource” work to other services nor, on the whole, do we act as general contractors who manages multiple subs. We may give a referral to another service provider for a task we do not perform ourselves but overall, we do the work ourselves.

You are responsible for maintaining your property. If your property falls into disrepair, through neglect, improper care or management, we will not share in the risk/cost of repairing your property. Thus, we will be properly compensated for our skills and time.

LEGAl

Houston HONEY DO [Handy Honey, LLC or any of its affiliates] makes no warranties, either expressed or implied, with respect to the products/services sold on this order and no one is authorized to make any oral warranty on behalf of Houston HONEY DO. Specifically, Houston HONEY DO makes no warranty of merchantability or fitness for a particular use. In the event buyer asserts any claim against Houston HONEY DO arising out of this agreement or any sale of any products or services by Houston HONEY DO, Buyer agrees that its remedies shall be limited to repair or replacement of the product involved. In no event shall Houston HONEY DO be liable for any consequential damages.

CANCELLATIONS

If work is scheduled, cancellations require 24 hours notice; if notice is not given, you will be invoiced for minimum of a half day.

INVOICES & PAYMENT

Payment is expected upon completion of work. A 50% deposit may be required prior to beginning work. Houston Honey Do accepts personal checks; cash; online payment through your bank or Zelle; Venmo; and in some cases, payment by credit card via a transaction service when possible.

Checks, made payable to Houston Honey Do, can be mailed to 5519 Moss Meadow Ct., Sugar Land, TX 77479. Any fees associated with an inadequate balance in your account–including but not limited to bank fees, overdraft charges, insufficient funds charges on the part of Houston Honey DO as a result of your “bounced check”, etc.–will be charged back to the client.

PETS & ANIMALS

PLEASE keep the health and safety of your family pet a priority. We ask that owners/guardians separate pets/animals from work areas by placing them in another room; in a kennel in another room; or board them offsite. We are not responsible for the loss of or damage to client animals.

ESTIMATES

Please fully read and understand these terms; we are not responsible for your lack of understanding about how we operate because you did not read the provided info.

Estimates are for work to be performed. They are only best-guesses based on quick review. Estimates are not a commitment to perform work at the estimated amount; estimates are only best guesses and are not all-inclusive; they do not cover all-things-associated with a project, seen, unseen and unforeseen. Verbal conversations do not override the terms as stated on this website.

Estimates are typically 80% accurate. Regardless of the historical accuracy or inaccuracy of previous estimates, each project is different and thus presents new challenges and unknowns. Estimates do not include travel time: accurate time to complete tasks; accurate cost of materials nor time required to make purchases; they do not include customer changes, variances in scope, “unknowns” or what is or isn’t “behind the walls”. Prototypes and consultations are billable.

Additionally, they are general estimates, generated under the assumption that all items will be performed in concourse--as a whole. Elimination or addition of items or projects will likely alter the collective cost, as well as individual item/task costs. Time estimates are rounded up to the next hour. Clients who opt to purchase materials on their own don’t necessarily save money in the long run. “Free estimates” don’t include the time for engineering/ planning (when applicable). Once begun, work will proceed until completed and “however long it takes--is how long it takes”; you will be bill for the time required to complete the tasks. Not responsible for exceeding estimate times and costs. Proceeding constitutes agreement to the terms of the estimate

[NOTE: Estimates are generally free though are limited in scale and scope. If you ask if we give “free estimates”, we will charge you for the estimate–it means you expect something for nothing and likely are wasting our time.]

PROJECT MANAGEMENT

We are not general contractors; we do not manage projects for other vendors and thus are not responsible for the work performed by other vendors. If asked to oversee a project, you will be billed by the hour as you would be billed for any other service. Each vendor will be individually responsible for his or her on work.

HOME INSPECTION REPORTS

If you request an estimate to complete the tasks listed on a home inspection report for a home sale, there will be a charge for the estimate. If hired to complete the tasks, HHD will apply the charge to the balance.

TRAVEL

Standard rates apply to travel time for work performed to an area not deemed our usual work area; the “clock” starts from the time of departure. An estimated return time will be included in the billing.