A client’s diamonds safe at home…and Full-on ADVERTISEMENT!

Maidie Ryan, a long time client, called a few months back asking if I could stop by and check her sink which was backed up. I said sure; so on the way home I stopped in to check it out. She was still at the office but the concierge gave me access. Once there, I called her to be sure which sink was clogged; she said the master bathroom and that she was pretty sure she had lost a diamond earring down the drain and that THAT was causing the backup. Hmm. I didn’t think the earring was actually the cause but I went about cleaning out the blockage as requested; in the end, I cleared the drain but my efforts in diamond-recovery were to no avail. I called here to tell her as such. Disappointed, she didn’t hesitate to say thanks but that she was “SURE” it went down the drain and now didn’t know where else it could be? She just knew it was there. I asked her to when and how did she lose it? She said she was taking them out, dropped the one…and that the other earring was on the counter-top, as an example of what I was looking for. I told her I could try to filter the debris I found in the trap, to see if it was in that clump of “disgusting whatever”. So I did; and again, nothing. Persistent, I then looked around the counter-top with great intent. BINGO! Found it.  I called her up; she answered with disappointed anticipation…and I said I found it. She was ecstatic.
Now, here’s the deal, as a service provider, as a human being who is out for himself, looking to make a buck…I didn’t have to tell her I found the diamond. As far as she knew, the earring exited stage left, down the drain—never to be seen again. I could have kept the earring and no one would have been the wiser. Isn’t that what we expect many service providers to do? Isn’t that what YOU are afraid of when someone is working in your home—that they aren’t truly forthright? When the opportunity presents itself—will they be “HONEST” when no one is watching?
And yet, the thought didn’t cross my mind; well, not until after I called and told her. Not until after my instinctively-honest-self dialed the phone and said, “Maidie, I found it. It was on the countertop, on the platter…” Ask yourself…if you don’t trust the people who are working in your home, around your family and your possessions—if you don’t trust them with your diamonds—the family jewels—then maybe you should be working with someone else? Before submitting this article, I sent it to Maidie to get her feedback; her response–“LOVE it!!!” Maidie’s suggestion, call Houston Honey Do.

Houston Honey Do is Houston’s premier home repairs service; we perform improvement, “honey do” projects around the house and in the business setting. The scope of our projects range between those things the homeowner cannot do on their own [or opt not to do] to just shy of “construction” projects. Your project lists are intended to be long and diverse and we expect the items to range from the complex to the banal. We get calls saying, “I have this long list of many different things, can you help us with it?” or, “I’ve got this situation and I cannot find anyone to help me,” or, “no one else has been able to figure this out and a friend suggest we give you a call, that the guys at Houston Honey Do are pretty creative and can likely develop a solution.” We “fix problems” or as the half-full among us might say, “we develop solutions”.

So, take a moment to visit our website, http://www.HoustonHoneyDo.com. Once you have perused our list of services, contact me so we can start tackling your “honey do” list. 281-546-3637.

d.p.Etlinger, President

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